Account & orders

Account & orders

Can I delete my account?

Yes – open a support ticket and we delete your account for you.

Account & orders

My coupon code does not work

Some coupons have restrictions or cannot be combined with a sale.

Account & orders

I do not receive your e-mails (e.g. password reset)

Check your spam folder first – most missing e-mails end up there.

Account & orders

I have a problem with my order

Open a support ticket and add your order number – we take care of it.

Account & orders

What do I need to place an order?

An e-mail address is enough – your account is created with your first order.