FAQ – frequently asked and answered questions
I have a problem with my order, how can I reach you?
If you have a problem with your order, you can contact us at firstname.lastname@example.org. You can also reach us via the contact form. Please include your order number. We will reply within 3 hours.
Please note there is no support request processed on our social media channels.
The order is completed but I can't download anything
If you start the download, but it downloads nothing or only an empty file, then switch briefly once to the other language (English or German) and try to download the file again. If it still doesn’t work then contact us email@example.com, we will reply within 12 hours.
I am a man and would like to be a part of it once.
At the moment we are only looking for female actors. For the future, however, it is also planned to include males. I’ve also the plan to make it possible for everyone with this fetish to have access to it. The plan is still in the early stages but I’m working on it.
How to order with Amazon.de Giftcard?
Please be aware only Gift cards of amazon.de are accepted!
Buy gift card for order total, send to firstname.lastname@example.org — Include your order number on gift card notes, such as “#123456”. Once your payment is complete, you will receive an email with the download links.
Do I really have to enter my contact data?
Yes, we need your contact data for our payment partners, otherwise you can’t complete the order. We don’t share your data with third parties only with our payment service providers. All your personal data will be securely encrypted and stored on our server.
Is my payment anonymous?
Yes with every payment method there is no way in telling what you bought. For example if you pay via NetDebit or Inet-Cash, then on the bank or credit card statement there is only NetDebit or Inet-Cash listed as the payee. We value your privacy.
I've wrote you an email but didn't receive an answer
We answer all Emails sent to us, so please check your spamfolder our Email might be in there. In some cases your Email provider could block our emails. So just in case you could try another Email account and send your question from there.
I can't see any Teasers
We have trailers in every product, if you can’t see them it is probably because of your browser or a plugin you are using. Our videos run on Vimeo and are without ads, but there are some plugins that prevent the playback of Vimeo videos.
Affiliate Program FAQ
What does Affiliate Program mean?
An affiliate program is an automated electronic program that involves a Web advertiser and recruited webmasters. The webmasters, as affiliates, place the company’s advertisements on their individually owned websites.
The ads in affiliate programs are linked to company websites (in our case ManureFetish.com) and are referred to as affiliate links. Affiliates generally have to apply for the affiliate programs. When an online visitor click the affiliate link, the visitor is redirected to the advertiser’s website and if the customer/visitor makes a purchase, the affiliate is then paid a commission.
Does it coast anything to sign up?
No, registration and use of the Affiliate Program is free of charge.
How is the payout handled?
Payout via Store Credit
You also have the option the get your commision paid via store credit. If you want to use this option please contact us via the Contact form or via Email email@example.com and let us know how much of your commision should be converted to store credit. You can also enable this by yourself, for that open your Affiliate Program Dashboard, then in the settings, you can check the box “Enable payout via store credit”
You can use the store credit on everything in our shop.