{"id":222694,"date":"2026-11-01T01:28:08","date_gmt":"2026-11-01T00:28:08","guid":{"rendered":"https:\/\/manurefetish.com\/help\/order-complete-no-download\/"},"modified":"2026-11-01T01:28:08","modified_gmt":"2026-11-01T00:28:08","slug":"order-complete-no-download","status":"publish","type":"gc_kb_article","link":"https:\/\/manurefetish.com\/pt-br\/help\/order-complete-no-download\/","title":{"rendered":"Meu pedido est\u00e1 conclu\u00eddo, mas n\u00e3o consigo baixar nada"},"content":{"rendered":"<p>Verifique o seguinte:<\/p>\n<ul>\n<li class=\"translation-block\">Voc\u00ea est\u00e1 <strong>logado<\/strong> com a mesma conta (endere\u00e7o de e-mail) usada no pedido. Os downloads s\u00f3 funcionam enquanto voc\u00ea est\u00e1 logado.<\/li>\n<li class=\"translation-block\">Seu pedido mostra o status <em>Conclu\u00eddo<\/em> em <strong>Minha conta \u2192 Pedidos<\/strong>. Enquanto o pagamento ainda estiver sendo processado, o download ainda n\u00e3o est\u00e1 dispon\u00edvel.<\/li>\n<li>Tente novamente em outro navegador ou baixe um v\u00eddeo de cada vez.<\/li>\n<\/ul>\n<p class=\"translation-block\">Se estiver faltando um download de um pedido antigo, ou se ainda n\u00e3o funcionar, <a href=\"\/pt-br\/my-account\/support\/\">abra um ticket de suporte<\/a> com o n\u00famero do pedido e n\u00f3s o adicionamos para voc\u00ea.<\/p>","protected":false},"excerpt":{"rendered":"<p>Verifique se voc\u00ea est\u00e1 logado com a conta usada no pedido.<\/p>","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"gc_kb_audience":[4722],"gc_kb_category":[4727],"gc_kb_support_category":[4728],"class_list":["post-222694","gc_kb_article","type-gc_kb_article","status-publish","hentry","gc_kb_audience-customer","gc_kb_category-videos-downloads"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.7) - 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