How Can We Help?

Search for answers or browse our knowledge base.

< All Topics

The order is completed but I can’t download anything

If you start the download, but it downloads nothing or only an empty file, then switch briefly once to the other language (English or German) and try to download the file again. If it still doesn’t work then contact us, we will reply within 12 hours.

Previous Is my payment anonymous?
Next What Data do you need if I want to order from you?

Leave a Reply

Your email address will not be published. Required fields are marked *