{"id":222715,"date":"2026-11-01T01:28:25","date_gmt":"2026-11-01T00:28:25","guid":{"rendered":"https:\/\/manurefetish.com\/help\/open-a-support-ticket\/"},"modified":"2026-11-01T01:28:25","modified_gmt":"2026-11-01T00:28:25","slug":"open-a-support-ticket","status":"publish","type":"gc_kb_article","link":"https:\/\/manurefetish.com\/it\/help\/open-a-support-ticket\/","title":{"rendered":"Come contatto il supporto?"},"content":{"rendered":"

Il modo pi\u00f9 rapido per raggiungerci \u00e8 un ticket di supporto<\/strong>. Vedi le nostre risposte direttamente nel tuo account e l'intera conversazione resta in un unico posto.<\/p>\n

Apri un ticket<\/h2>\n
    \n
  1. Accedi e apri Il mio account \u2192 Supporto<\/strong>.<\/li>\n
  2. Clicca su Apri un ticket<\/strong>.<\/li>\n
  3. Scegli la categoria pi\u00f9 adatta, aggiungi un breve oggetto e descrivi cosa \u00e8 successo. Se si tratta di un ordine, aggiungi il numero d'ordine.<\/li>\n
  4. Gli screenshot aiutano: puoi allegare immagini o un PDF.<\/li>\n
  5. Clicca su Invia al supporto<\/strong>.<\/li>\n<\/ol>\n

    Ricevi subito un'e-mail di conferma. Non appena rispondiamo, ti inviamo un'altra e-mail con un pulsante che ti porta direttamente al ticket.<\/p>\n

    Rispondere e seguire il ticket<\/h2>\n
      \n
    • Tutti i tuoi ticket sono elencati in Il mio account \u2192 Supporto<\/strong>, con il loro stato: Stiamo verificando<\/em> (tocca a noi), In attesa della tua risposta<\/em> (tocca a te) o Risolto<\/em>.<\/li>\n
    • Apri un ticket per leggere la nostra risposta e rispondere. Se rispondi a un ticket risolto, si riapre.<\/li>\n
    • Se aspettiamo la tua risposta per diversi giorni, ti inviamo un breve promemoria. Senza risposta, il ticket si chiude da solo qualche giorno dopo: puoi sempre aprirne uno nuovo.<\/li>\n<\/ul>\n

      Scrivere invece un'e-mail<\/h2>\n

      Puoi anche scrivere a support@manurefetish.com<\/strong> dall'indirizzo e-mail del tuo account ManureFetish. La tua e-mail diventa automaticamente un ticket nel tuo account e ricevi la stessa conferma. Usa l'indirizzo con cui sei registrato, altrimenti non possiamo associare il tuo messaggio al tuo account.<\/p>\n

      Prima di scrivere<\/h2>\n

      Molte domande hanno gi\u00e0 una risposta qui nel Centro assistenza: prova la ricerca in alto. Se non trovi nulla, saremo felici di aiutarti.<\/p>","protected":false},"excerpt":{"rendered":"

      Apri un ticket nel tuo account: \u00e8 il modo pi\u00f9 rapido per raggiungerci e vedi tutte le risposte in un unico posto.<\/p>","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"gc_kb_audience":[4720],"gc_kb_category":[4741],"gc_kb_support_category":[4731],"class_list":["post-222715","gc_kb_article","type-gc_kb_article","status-publish","hentry","gc_kb_audience-both","gc_kb_category-about"],"acf":[],"yoast_head":"\nHow do I contact support? 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